AI Platform Operations Engineer

About this role

AI Platform Operations Engineer

Experience Required: Min 3 Years
Full-Time Job

Role Summary
Responsible for the operational management, governance, and support of enterprise AI platforms, ensuring secure, scalable, and cost-effective onboarding and operation of Generative AI and Agentic AI workloads on Microsoft Azure.

Key Responsibilities

· Operate Azure AI platform services, including Azure AI Foundry / Azure OpenAI and associated platform-level services.

· Support onboarding of Nexus AI, GenAI and agentic workloads using approved landing-zone patterns, platform blueprints, governance gates and release processes.

· Support AI gateway / LLM gateway and APIM exposure, including API connectivity, registration and production-readiness checks.

· Assist use-case teams with environment readiness, identity/access, network/API connectivity, deployment pre-checks and post-deployment verification.

· Ensure AI workloads and agents are onboarded with approved guardrails, content-safety controls, observability, quota controls, cost attribution and use-case governance.

· Support prompt/model monitoring, evaluation awareness and AI observability; help validate dashboards, alerts and operational health indicators.

· Support integrations with MCP/agent interfaces, data products, event streams and operational data stores where applicable.

· Track incidents, onboarding issues, risks and dependencies; coordinate resolution with Microsoft, Client IT, CIS, Architecture, Data & AI and use-case teams.

· Maintain onboarding checklists, AI operational procedures, troubleshooting guides, governance evidence and knowledge-transfer/handover materials.

Must-Have Skills

• Minimum **3+ years of hands-on Microsoft Azure experience**.
• Strong experience with **Azure AI Foundry, Azure OpenAI, and Azure AI Services**.
• Experience with **Azure API Management (APIM)** and API exposure patterns.
• Knowledge of **Generative AI, Large Language Mo...