Business Operations manager

Responsibilities

The Business Operations Manager will oversee HR operations, employee onboarding, and IT administration for the India team. They will also lead the standardization of operational processes and coordinate across internal teams to ensure smooth workflows.

Requirements

Candidates must have 5+ years of experience in business or HR operations with a strong understanding of Indian employment practices and statutory compliance. Proficiency in managing vendors, documenting processes, and working with remote teams is essential.

Skills

• HR operations
• Business operations
• Employee onboarding
• Statutory compliance
• Payroll coordination
• IT administration
• Vendor management
• Process documentation
• Google Workspace
• Microsoft 365
• Performance management
• Recruiting coordination
• Communication
• Project management

Benefits

• Competitive salary
• Performance bonuses
• Comprehensive health insurance
• Unlimited PTO
• Certification sponsorship

About this role

The Opportunity
We're looking for a Business Operations Manager to join our growing team in India. As our India team grows, we need a dedicated owner for the operational backbone that keeps it running: HR, onboarding, IT and the everyday questions our people bring.
You'll take ownership of these areas, build scalable processes around them, and become the go-to point of contact for the team.
This role is ideal for someone who:
Enjoys building processes from the ground up and making them run smoothly
Is the person colleagues naturally turn to when they need something resolved
Can move comfortably between HR and operations topics in the same day
Wants to shape how a growing firm scales its operations

What You'll Do
Human Resources & Employee Operations
Manage HR operations for the India team, including employee records, leave and attendance, policies, payroll coordination, benefits, and statutory compliance.
Oversee end-to-end employee onboarding and offboarding, including device provisioning, account setup, system access, software licenses, and access revocation.
Support performance reviews, employee programs, and recruiting coordination.
Manage employee queries, coordinate with external vendors, and maintain HR processes and documentation.
Business Operations & Leadership Coordination
Lead the transition of operational responsibilities from the current Operations Lead through a structured handover, ensuring continuity and reducing routine operational dependencies on firm leadership.
Standardize operational processes and develop the staffing model for HR, Operations, and IT support in India, including in-house and outsourced resources.
Coordinate with Recruiting, Finance, and other teams to ensure smooth workflows
Coordinate with internal teams, including Marketing, to track deliverables, follow up on action items, and flag potential delays or risks.

What We’re Looking For
Required
5+ years of experience in business operations, HR operations, or office and people operations, ideally in India
Working knowledge of Indian employment practices and statutory compliance, such as PF, gratuity, and leave regulations
Hands-on experience running employee onboarding and IT administration, such as Google Workspace or Microsoft 365 accounts and device setup
Experience managing vendors such as payroll providers, IT support, and benefits partners
A track record of building and documenting processes that others can follow
Excellent written and verbal communication, and a warm, service-minded approach to team questions
Discretion with confidential information such as compensation, employee, and client matters
Willingness to work hours that overlap regularly with North American time zones
Preferred
Experience in a consulting, professional services, or SaaS firm
Experience scaling operations at a growing firm
Experience working in a fully remote team across North American time zones

Why Voiant
Compensation & Benefits
Competitive salary benchmarked to top-tier consulting firms hiring in India
Performance bonuses tied to delivery quality and client impact
Comprehensive health insurance — medical, dental, and vision coverage for you and your family
Unlimited PTO — we trust you to manage your time; take what you need

Career & Growth
Accelerated career progression — small firm, high visibility, fast advancement for strong performers
Certification sponsorship — we invest in your platform certifications and professional development

Culture & Work Environment
Remote-first / hybrid flexibility — work from where you're most productive
Collaborative, low-hierarchy team — your ideas and contributions matter regardless of title
Five core values that shape everything we do: Agile Thinking, Cultivation of Diversity, Grounded Humility, Inherent Curiosity, and Proactive Engagement

Voiant's Commitment to Diversity, Equity & Inclusion
We believe diverse teams build better solutions. Voiant welcomes applicants of all backgrounds, identities, and experiences. We are committed to creating an inclusive environment where every team member feels respected, supported, and empowered to do their best work — regardless of ethnicity, race, color, religion, gender, sexual orientation, marital status, age, national origin, disability, veteran status, or any other characteristic.

About Voiant Group

Business Consulting and Services · 51-200 employees · headquartered in Oakbrook, Illinois · founded 2015