Operations Manager, Sr

About this role

Reporting directly to the Head of Operations, the Senior Operations Manager provides strategic and operational leadership across assigned Clearing Firm Operations functions. This role oversees day-to-day execution, maintains a strong risk and control environment, develops managers and team members, and ensures the accurate, timely, and compliant delivery of operational services. The Senior Operations Manager also leads large, complex, and cross-functional projects and strategic initiatives; partners with business, Compliance, Risk, Technology, Finance, and external service providers; and drives process improvement, automation, scalability, and organizational readiness. Success in this position requires broad clearing operations experience, sound judgment, strong leadership, and the ability to translate business objectives into practical operating models and measurable results.

• Bachelor’s degree in business, finance, accounting, or a related field, or an equivalent combination of education and relevant industry experience.
• Eight or more years of progressive experience in broker-dealer or clearing firm operations, including significant experience leading operational teams, functions, or complex programs.
• Broad knowledge of securities processing, clearing, custody, and the operational control environment supporting a regional or national financial services organization.
• Experience in one or more of the following areas is preferred: Tax and Cost Basis Operations, Retirement Operations, Margin Operations, Cash Management Operations, or related clearing functions.
• Demonstrated ability to develop and execute strategic and operational plans, translate business objectives into practical operating models, and deliver measurable results.
• Proven success leading large, complex, and cross-functional projects or initiatives, with the ability to manage scope, resources, timelines, risks, dependencies, and competing priorities.
• Strong leadership and people-managem...