AI Engineer Senior - Fully Remote

About this role

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AI Engineer Senior - Fully Remote


About Us
Aiclo is a conversation intelligence platform for sales teams. We record and analyze video calls, phone calls and in-person meetings, and turn conversations into coaching, structured data and concrete actions for sales reps and managers.


We are now taking a big step forward: from a tool that analyzes the single meeting to a proactive coach that follows the entire deal over time. Aiclo brings meetings and emails together into a single memory for each account and opportunity, generates To Dos with deadlines and priorities, detects the signals that matter and learns from data which behaviors lead to closing. We are looking for someone to help build the AI engine of this new phase.


The role


You will work closely with our CTO and be responsible for designing, shipping to production and continuously improving Aiclo's AI pipeline. We are not looking for someone who writes prompts, but for someone who builds AI systems that are reliable, measurable and cost-sustainable.


What you will do

• Structured behavior extraction. Design the pipeline that extracts neutral, structured, timestamped behavioral moments from every conversation, comparing them against the company's declared sales method, the customer's reaction and the outcome of the deal. The system must be able to discover unexpected behaviors, not just check against a closed list.
• Multi-tier model architecture. Build and optimize the orchestration between fast, low-cost models for classification and filtering and larger models for reasoning, explanations and scorecards, balancing quality, latency and cost per call.
• Evaluation and quality. Define reference datasets and systematic evals (recall, precision, performance in Italian and other languages, long transcripts) for every component, and use them to decide what goes into production.
• Data model and memory. Reliably link meetings, emails and contacts to th...