Account Manager

Responsibilities

The Account Manager is responsible for driving growth and customer success within a defined portfolio by promoting Altium’s Agile Team solutions. They will manage customer relationships, identify expansion opportunities, and support renewals while helping engineering teams improve productivity.

Requirements

Candidates should have proven experience in account management, sales, or customer success, preferably within a SaaS or technology environment. A bachelor's degree in business, engineering, or a related field is preferred, along with proficiency in CRM systems like Salesforce.

Skills

• Account management
• Consultative sales
• Relationship building
• Stakeholder management
• Communication
• Presentation
• Negotiation
• Commercial acumen
• Pipeline management
• Time management
• SaaS
• Subscription models
• CRM
• Salesforce
• PCB design
• Electronics industry

About this role

Job Description
An Altium Agile Team Account Manager is responsible for driving growth and customer success within a defined portfolio of accounts by promoting adoption of Altium’s Agile Team solutions. The role focuses on managing customer relationships, identifying expansion opportunities, and supporting renewals while helping engineering teams improve collaboration, productivity, and design workflows. Working closely with internal stakeholders, the Account Manager delivers value through consultative selling, proactive account planning, and ensuring customers achieve their business and technical objectives.
Key Characteristics and Skills:
Strong relationship-building and stakeholder management skills
Consultative sales approach with the ability to uncover customer needs
Excellent communication, presentation, and negotiation skills
Commercial acumen with a focus on growth, retention, and customer value
Highly organised with strong time management and pipeline management abilities
Proactive, self-motivated, and results-driven mindset
Ability to collaborate effectively across sales, support, and customer success teams
Adaptability and resilience in a fast-paced, changing environment
Understanding of SaaS, subscription models, and technology solutions
Customer-first mindset with a passion for delivering outcomes
Qualifications:
Proven experience in account management, sales, customer success, or renewals
Experience working in SaaS, software, technology, or subscription-based businesses preferred
Demonstrated ability to meet or exceed revenue, retention, or growth targets
Experience managing multiple customer accounts and prioritising opportunities effectively
Strong proficiency with CRM systems (e.g. Salesforce) and sales tools
Bachelor’s degree in business, commerce, engineering, technology, or related field preferred
Experience working with cross-functional teams in a matrix environment
Knowledge of PCB design, engineering software, or electronics industry highly regarded

Employment Type: Fixed Term (TEMP_SHORT)
Remote Work Available: No

About Renesas Electronics

Semiconductor Manufacturing · 10,001+ employees · headquartered in Koto-ku, Toyosu, Tokyo