Account Executive, Small Business (French)

Responsibilities

You will manage the full sales cycle for small business accounts, including prospecting, closing new business, and expanding existing customer portfolios. You will also collaborate with internal teams to drive AI adoption and deliver strategic business impact for clients.

Requirements

Candidates must have at least 2 years of experience in a quota-carrying SaaS or DBaaS closing role and possess business-level fluency in French. Strong skills in outbound prospecting, navigating complex procurement processes, and a deep interest in AI technology are required.

Skills

• SaaS sales
• French fluency
• Account management
• Outbound prospecting
• Consultative selling
• AI fluency
• Pipeline management
• Negotiation
• Strategic planning
• Customer retention
• Sales forecasting
• Technical sales
• Relationship building
• Business development
• MEDDPICC
• Command of the Message

Benefits

• Health and wellbeing support
• Financial future planning
• Family support
• Time away from work

About this role

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Business-level fluency in French
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to s...

About Fin

Software Development · 1,001-5,000 employees · headquartered in San Francisco · founded 2023