We are hiring an ASSISTANT OPERATIONS MANAGER

About this role

ASSISTANT OPERATIONS MANAGER

ABOUT MOOLRE INC.

Moolre Inc. is a financial technology company providing innovative digital payment, remittance, and financial technology solutions. We are committed to delivering secure, reliable, and convenient financial services to individuals, businesses, and strategic partners through innovative technology and exceptional customer service.

We are seeking a highly organised, proactive, and results-driven Assistant Operations Manager to support the planning, coordination, and execution of the Company's daily operations. The successful candidate will work closely with the Operations Manager and other departments to improve operational efficiency, ensure compliance with internal policies, and support the delivery of exceptional services to clients and partners.

KEY RESPONSIBILITIES

• Assist in planning, coordinating, and supervising daily operational activities to ensure efficient service delivery.
• Support the implementation and monitoring of operational policies, procedures, internal controls, and standard operating procedures (SOPs).
• Coordinate with the Sales, Compliance, Finance, Customer Service, Technology, Risk, and Business Development teams to ensure seamless cross-functional operations.
• Monitor operational performance and identify opportunities to improve productivity, efficiency, and customer satisfaction.
• Assist in onboarding clients, merchants, partners, vendors, and service providers, ensuring all documentation and compliance requirements are completed.
• Maintain accurate records of operational activities, transactions, approvals, reports, correspondence, and internal documentation.
• Prepare operational reports, dashboards, and performance summaries for management.
• Support process improvement initiatives by documenting workflows and recommending operational enhancements.
• Liaise with clients, vendors, regulators, and business partners on operational matters when required.
• Assist in resolving...