UX/UI Designer

About this role

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

We are looking for an experienced and creative user experience designer to drive evidence-based product decisions for our Human Capital Management application. Using design thinking methodologies, you will conduct research with HR professionals and employees to validate assumptions and guide feature development. The ideal candidate combines strong research execution skills with design capabilities, working within our Figma environment and contributing to our design systems practice.

Core Job Duties

• Conduct user interviews, usability testing (moderated and unmoderated), and facilitate workshops with HR professionals, managers, and employees to validate assumptions and feature concepts
• Create research plans and methodologies that align with product development cycles and business objectives
• Synthesize research findings into actionable insights and translate them into design requirements and wireframes within Figma
• Collaborate with design systems team to ensure research-validated patterns are documented and scalable across the platform
• Present findings to stakeholders and work closely with product and engineering teams to implement research-driven decisions
• Build and maintain research repositories while contributing to our evolving research practice and methodologies

Minimum Qualifications

• Bachelor's degree in UX Design, HCI, Psychology, or related field
• 3-5 years of experience in UX design with demonstrated user research capabilities
• Proven experience conducting user interviews, usability testing, and workshop facilitation
• Strong portfolio showcasing both design work and research methodologies
• Proficiency in Figma and experience working with design systems
• Experience researching enterprise software users (HR professionals, managers,...