Senior UX/UI Designer - Temporary - REMOTE

About this role

Job Summary

We are seeking a Senior UX/UI Designer to serve as the strategic lead for our digital product ecosystem. You will be the internal authority on user behavior, interface standards, and the integration of emerging AI technologies. Your goal is to ensure that our complex, multi-platform journeys are cohesive, accessible, and intelligently personalized.

Key Responsibilities

• **Strategic Design Leadership:** Define the overarching UX vision and UI design language for our omnichannel ecosystem, ensuring a seamless transition for users moving between web, mobile, and voice/AI touchpoints.
• **Data Visualization & Dashboarding:** Architect sophisticated, user-facing analytics tools. You will lead the "Information Design" strategy—deciding how to visualize complex metrics so they are glanceable, actionable, and visually cohesive.
• **AI Experience Orchestration:** Lead the design strategy for AI-driven features. You will define how we handle AI transparency, trust, "hallucination" states, and proactive system suggestions.
• **Design Systems Governance:** Oversee and evolve a scalable Design System that maintains brand integrity while supporting data-heavy components across all platforms.
• **Cross-Functional Advocacy:** Serve as the bridge between Product, Engineering, and Stakeholders, translating complex business requirements into high-level user flows and intuitive wireframes.
• **User Research & Validation:** Direct usability testing and competitive analysis to ensure our AI and analytics implementations solve real user pain points rather than just adding "tech for tech’s sake."

Core Competencies

• **Expertise:** 7+ years of experience in UX Strategy, Interaction Design, or Product Design.
• **Analytics & Data Storytelling:** Mastery of data visualization principles; ability to reduce cognitive load while presenting "dense" information through intuitive charts and KPIs.
• **Omnichannel Mastery:** Deep understanding of maintaining "state" ...