UX/UI Designer

About this role

DEPARTMENT: Data Insights and Innovation

JOB TITLE: UX/UI Designer

JOB CODE: UXUID

REPORTS TO: AI and Data Products Lifecycle Manager

FLSA STATUS: Exempt

EMPLOYMENT TYPE: Full-Time

JOB PURPOSE:

This role at Arbitration Forums is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).

The UX/UI Designer is a senior-level role responsible for the usability and adoption of AI and Data solutions. This role is for a creative and user‑centric person who is responsible for designing intuitive, engaging, and visually appealing digital experiences across web and mobile platforms. The UX/UI Designer is responsible for shaping end‑to‑end digital experiences through a combination of user-centered research, interaction design, and visual interface design. This role requires the ability to translate complex business requirements and user needs into intuitive, elegant, and scalable digital solutions for web, mobile, and enterprise applications.

This role works with stakeholders across the organization and member users to understand requirements and define the scope of use cases and collaborates with cross‑functional teams—including AI Solution and Data Products architects, advanced analytics, member experience, and marketing to translate use cases, requirements, and user insights into effective design solutions.

DEPARTMENTAL EXPECTATION OF EMPLOYEE

• Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
• Acts as a role model within and outside AF.
• Performs duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with the departmental leader about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time, prepared to perform duties of the position.
• Meets Department produc...