UX Researcher, Equity

About this role

About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description:

insightsoftware is seeking a User Experience Researcher to join the newly established UX team within the Certent Equity Management (CEM) product organization. Reporting to the UX Manager, Equity, this role is responsible for planning and conducting research that uncovers how equity plan administrators, finance teams, participants, and broker partners interact with the CEM platform — and translating those insights into actionable recommendations that improve usability, reduce friction, and inform product decisions. This is not a generalist research role — it requires meaningful equity compensation domain knowledge to design studies that ask the right questions, interpret findings within the context of real-world equity workflows, and engage credibly with customers and internal stakeholders who operate in a complex, regulated financial services environment. The UX Researcher will partner closely with UI Designers, Product Managers, and Engineering to embed evidence-based design practices across the full product development lifecycle.

Key Responsibilities

*Research Planning & Execution*

• Plan and conduct generative and evaluative research across CEM product domains — including equity plan administration, ESPP, batch processing, broker integrations, admin reporting, financial reporting, and participant exp...