Senior UX Researcher, Equity

About this role

About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description:

Job Summary

insightsoftware is seeking a Senior User Experience Researcher to serve as a research leader within the newly established UX team in the Certent Equity Management (CEM) product organization. Reporting to the UX Manager, Equity, this role is responsible for defining the research strategy, leading complex multi-domain studies, and ensuring that user evidence is systematically embedded into product decision-making across the CEM platform. The Senior UX Researcher brings deep expertise in both research methodology and equity compensation domain knowledge — enabling them to independently scope high-impact research programs, engage credibly with senior stakeholders, and mentor junior researchers as the team scales. This role goes beyond executing individual studies — it requires shaping how the organization understands its users, establishing research practices and infrastructure, and serving as a trusted strategic partner to Product Management and Engineering leadership on the most consequential product decisions affecting equity plan administrators, finance teams, participants, and broker partners.

Key Responsibilities

*Research Strategy & Program Design*

• Define and own the CEM UX research roadmap, aligning research priorities with product strategy, migration planning, and the highest-imp...