UX Researcher

About this role

Working model: Remote | Type: Full-time

Accepted is a software and digital transformation services firm helping clients accelerate innovation in Finance, Energy, Gaming, Telco, and beyond. With 20+ years of engineering excellence, we’re known for building outcome-driven solutions and high-performing teams that feel like part of your own.

We’re looking for a UX Researcher to strengthen our remote delivery teams.

### What You’ll Do

• **Lead the full research lifecycle:** Design, plan, and conduct mixed-method research (Qualitative/Quantitative, Behavioural/Attitudinal) to deeply understand customer needs, pain points, and new opportunities.
• **Generate and act on insights:** Analyze new and existing research findings, synthesize qualitative data into compelling evidence, and translate complex research into clear, actionable recommendations for cross-functional teams.
• **Establish and advocate for research:** Define and manage the user research process (discovery, validation, prototyping) in collaboration with Product Design and Data teams.
• **Collaborate and coach:** Work closely with Product Owners and Designers to communicate insights effectively to stakeholders, and coach team members on best research practices and user-centered design principles.
• **Execution support:** Handle essential research logistics, including recruiting participants, scheduling tests/interviews, and supporting designers in developing research questions and hypotheses.

### Requirements

### What You’ll Bring

• 3–5 years of experience conducting User Research;
• Deep expertise across the full research lifecycle, proficient in both qualitative (interviews, ethnography, persona development) and quantitative methods;
• Proven ability to synthesize complex data into clear, actionable insights;
• Hands-on experience managing research logistics, including participant recruitment and scheduling interviews/tests;
• Experience facilitating Usability tests and intervie...