UX Designer - Hybrid

About this role

Work options: Hybrid

About Us

We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs

But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

Your Team

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role

There is no typical working week at Flybuys. But here are some of the things you will be working on, day-to-day;

• Work with Product and delivery teams to understand user needs, business requirements and the problem to be solved.
• Use available customer insights, analytics and existing research to inform design decisions.
• Create user flows, wireframes, prototypes and high-fidelity designs for web and app experiences.
• Apply the design system, brand guidance and accessibility standards to produce clear, consistent and practical solutions.
• Prepare designs and specifications that help Engineering understand and build the intended experience.
• Support usability testing and other validation activities to check that proposed designs meet user needs.
• Use feedback, research findings and performance data to improve designs through ite...