UX Designer - Hybrid

About this role

Work options: Hybrid

About Us

We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs

But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.

Your Team

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role

There is no typical working week at Flybuys. But here are some of the things you will be working on, day-to-day;

• Translate customer problems, business requirements and product goals into clear UX opportunities, design principles and target-state experiences.
• Use customer insight, journey maps, personas, user flows and discovery activities to inform experience decisions across web, mobile web and native app channels.
• Contribute to the UX strategy and promote customer-centred, accessible and commercially effective design practices across the organisation.
• Design simple, intuitive, accessible and brand-aligned digital experiences that support member, partner and business outcomes.
• Create and iterate wireframes, prototypes, mock-ups, high-fidelity designs and detailed specifications that can be clearly understood and delivered b...