Technical Writer (Remote)

About this role

Company Description

CITSC, LLC is a veteran-owned firm providing cybersecurity and information technology services and consulting. We specialize in Risk and Vulnerability Management, Network and Systems solutions, Artificial Intelligence (AI) technology, and Cloud Services. Our clients span Federal, State, and Local governments as well as the private sector. At CITSC, LLC, we focus on delivering innovative and tailored solutions to address the most critical challenges faced by our customers.

\*\*\*\* Conducting interviews today (June 8) with an anticipated Start date of July 1, 2026.\*\*\*\*

Position Description:

The Technical Writer/Editor assists in collecting and organizing information for the preparation of user manuals, training materials, installation guides, proposals, and reports. This individual is responsible for performing the following tasks:

• Develop, edit, and maintain a variety of technical documentation, including Scopes of Work (SOWs), guidebooks, SOPs, and administrative reports, ensuring clarity, accuracy, and alignment with program goals.
• Collaborate closely with internal leadership and Subject Matter Experts (SMEs) to gather information and produce content that is technically sound and fit for purpose.
• Translate complex data processes, tools, and systems into accessible language and structured materials suitable for both technical and non-technical audiences.
• Ensure all documentation complies with state standards for accessibility, plain language, and formatting requirements.
• Create, edit and ensure that all documents meet the State Accessibility standards.
• Manage version control, documentation repositories, and knowledge management resources to support operational continuity and effective information sharing throughout OED.
• Assist in performing financial and administrative functions.
• Conduct research and ensuring the use of proper technical terminology;

The technical writer will be assigned to various high-prior...