Staff Software Engineer, Builders

About this role

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

# About the Role

As a Staff Engineer on our Builders, you'll be the technical anchor of a team that handles EvenUp's highest-priority customer issues — reporting directly into the CPO's org. You'll lead the most complex investigations, drive architectural improvements that eliminate entire classes of problems, and serve as a technical bridge between the Builders and the rest of engineering.

This role is not about being the best firefighter — it's about making sure we need fewer firefighters over time. You'll set the technical direction for how EvenUp handles escalations at scale: the tooling, the patterns, the standards. And when the hardest problems land, you'll be the one who digs in.

The squad operates without a dedicated PM. That's intentional — we want engineers who think like product owners. As the most senior IC on the team, you'll set the bar for what that looks like: understanding customer needs deeply, making principled decisions about what to build and what to defer, and influencing the product roadmap based on what you're seeing in escalations.

# What You'll Do

• Lead technical resolution of the most complex, multi-system escalations — the ones that require deep cross-functional understanding and careful architectura...