Sr. Software Engineer

About this role

Job Title: Sr. Software Engineer

Job Location: Rochester, NY | St. Petersburg, FL | Sarasota, FL | Allentown, PA | Cincy, OH | Chicago, IL | Salt Lake City, UT | Phoenix, AZ - Hybrid

Job Type: Full Time (Permanent)

Experience: 10+ Years

Salary: Best in Market

Job Summary

We are seeking a
Forward Deployed Software Engineer
who excels at both deep technical problem? Solving and high? Impact customer interaction. This hybrid role blends advanced engineering with developer? Facing responsibilities, serving as the technical bridge between our internal teams, partner ecosystem, and enterprise customers.

You will act as the senior technical lead for customizing and extending and embedding our platform—owning integrations, API? Driven experiences, application? Layer enhancements, and customer solution delivery. This role includes hands-on development work across Python, React, AWS, and Django, as well as direct collaboration with customers, partners, and indirect channel teams to ensure successful adoption of our platform.

Key Responsibilities

Customer Collaboration & Developer Relations

- Serve as the
primary technical interface
for customers, partners, and indirect channel teams.
- Host technical discussions, requirement? Gathering sessions, and architecture reviews directly with customers.
- Provide
developer support
, guidance, and best practices for integration and implementation.
- Represent the embedded team in developer? Facing
demos, product enablement, and partner technical workshops
.
- Translate customer needs into actionable engineering tasks, ensuring platform capabilities align with business goals.

Platform Customization & Embedded Engineering

- Lead the design and implementation of custom features, enhancements, and integrations across our platform.
- Develop application? Layer components and service extensions using
Python
,
Django
, and REST? Based APIs.
- Build and...