Sr. Frontend Developer, Web

About this role

locations

Indianapolis, IN

time type

Full time

posted on

Posted Today

job requisition id

JR110611

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Role Overview:
Shaping how global audiences experience the Genesys brand, this role drives the performance, accessibility, and scalability of our digital front end across high traffic, enterprise platforms. You will own the delivery of modern, responsive web experiences that directly influence demand generation, customer engagement, and digital growth. At Genesys, we are advancing customer experience through AI driven innovation and human centered design, and this role plays a key part in translating that vision into fast, intuitive, and impactful digital journeys. You will collaborate across UX, marketing, and platform teams to elevate engineering standards, evolve design systems, and modernize front end architecture. This role provides strong visibility into enterprise initiatives, opportunities to expand technical influence, and the ability to shape how millions of users interact with our digital ecosystem.

Key Responsibilities:

• Design and deliver responsive, high quality user interfaces that improve engagement, usability, and conversion across global web properties
• Build and maintai...