Sr. Director, People Operations & Benefits

About this role

The
Sr. Director, People Operations & Benefits
is the architect and operator responsible for transforming our People Operations foundation into a
scalable, compliant, technology‑enabled ecosystem
that supports a rapidly growing organization. This role goes far beyond steady-state operations—we need a
been-there, done-that transformation leader
who has rebuilt People Ops environments, corrected flawed HRIS/ADP implementations, eliminated manual work, and implemented processes that create clarity, consistency, and compliance.


This leader will take ownership of
People Operations, Benefits, HR data integrity, reporting, policy/SOP governance, leave administration, and operational effectiveness
—with a mandate to redesign the systems, workflows, and operating mechanisms that power the full employee lifecycle.


While Systems/IT owns the technical HR platforms,
People Ops owns the business architecture
. This role defines how the systems should work: the workflows, data model, controls, compliance requirements, and user experience. They will be the key stakeholder advising on whether we remediate ADP or pursue a new HRIS/HCM system—and will lead the operational side of any transformation.


This is a role for a
high-judgment operator
who thrives in environments that require cleanup, simplification, and systemization. You will build the backbone that enables the People team—and the company—to scale to the next stage.


Key Responsibilities
People Operations & Benefits Strategy

• Lead overall strategy, projects, and process improvement for People Ops and Benefits—driving operational excellence, scalability, and employee experience.

Employee Lifecycle & Operations (Onboarding → Changes → Offboarding)

• Build and lead scalable onboarding, changes, and offboarding operations—setting workflows, SLAs, and compliance standards for the team to execute.

HR Tech & System Enablement

• Serve as business owner for ADP data ...