Sr. Business Systems Analyst

About this role

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The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Sr. Business Systems Analyst.

The Sr. Business Systems Analyst collects detailed data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The Sr. Business Systems Analyst analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately makes recommendations for improvements. Additionally, the Sr. Business Systems Analyst integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This incumbent assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

Core Responsibilities:

• Reviews, analyzes and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.
• Provides training for internal users.
• Monitors system availability, working closely with system administrators and business systems analysts.
• Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals.
• Maintains ongoing communication and rapport with the management team regarding project activity.
• Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking.
• Applies indus...