Sr Business Analyst, Issue Management Program, APL Operations - Remote
Company: Optum
Location: San Antonio, TX (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-11-05
About this role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while
Caring. Connecting. Growing together.
At Optum Financial, we combine Fintech and Healthcare, two of the fastest-growing fields on the planet, with a culture of performance, collaboration, and opportunity and this is what you get - leading edge technology that is improving the lives of millions. Here, innovation is not about another gadget; it is about providing advanced, state-of-the-art payment solutions to help those we serve be healthier, happier, and more productive. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive.
Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You'll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you.
The Sr. Business Analyst will be a key member of the APL Operations team, with a primary focus on developing and maturing the Issue Management workstream. The role will analyze operational and transaction data to identify trends, root causes, and actionable insights that improve is...