Specialist, Executive and Colleague Communications
Company: American Express
Location: New York, New York, United States
Salary: $65.5K – $102.5K a year
Work arrangement: Hybrid
Employment type: Full-time
Experience: 2-5 years
Posted: 2026-10-29
Responsibilities
The specialist will develop and implement multimedia campaigns to keep colleagues informed of enterprise priorities and business performance. They will also manage logistics for colleague events and create engaging content across various digital channels.
Requirements
Candidates must have 3-5 years of experience in corporate or executive communications with strong writing and design skills. Proficiency in Adobe Creative Suite and the ability to collaborate effectively across functions are essential requirements.
Skills
- Corporate communications
- Executive communications
- Writing
- Editing
- Storytelling
- Graphic design
- Adobe Creative Suite
- InDesign
- After Effects
- Illustrator
- Photoshop
- Multimedia content creation
- Event management
- Collaboration
- Problem-solving
- Attention to detail
Benefits
- Competitive base salaries
- Bonus incentives
- Retirement savings plan with 6% company match
- Financial coaching
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- Paid parental leave
- Wellness centers
- Counseling support
- Career development and training
About this role
Corporate Affairs and Communications (CA&C) is a global strategic function that
uses a variety of programs and platforms to shape and communicate American
Express’ brand message and key business initiatives to shareholders, colleagues
and the community-at-large. Our team oversees global public affairs and media
relations, social media, colleague communications, and corporate sustainability.
Overview:
We are looking for a strong and versatile communications professional to serve
as Specialist, Executive and Colleague Communications. This individual will play
an important role in developing and implementing multimedia campaigns to help
keep American Express colleagues well-informed of enterprise priorities,
business performance, and key initiatives.
The ideal candidate is a strong writer and designer with creative instincts,
strong attention to detail, a problem-solving mindset, and a collaborative
approach. They will work closely with stakeholders across functions and markets
to create clear, compelling, and visually engaging communications that inspire
engagement, foster learning, and drive action.
RESPONSIBILITIES
* Write, design, and edit communications for select topics and audiences across
key colleague channels, including the company intranet, Slack, and digital
screens.
* Develop engaging communications that build awareness of learning
opportunities and help colleagues strengthen critical skills, embrace new
ways of working, and drive innovation.
* Support communications for high-visibility enterprise programs and
initiatives, including company announcements, awards, colleague learning, and
emerging enterprise priorities.
* Identify creative approaches to storytelling design, and multimedia content
that increase the relevance and impact of colleague communications.
* Work with internal teams to manage the logistics and presentations for
colleague events, such as town halls, forums, new program launch events, and
onsite engagement activities.
QUALIFICATIONS
Minimum Qualifications:
* 3-5 years of experience in corporate communications, executive
communications, colleague communications, public relations, or a related
field.
* Strong writing, editing, and storytelling skills, with the ability to
translate complex topics into clear, compelling communications for a range of
audiences.
* Strong design skills, with experience using Adobe Creative Suite, including
InDesign, After Effects, Illustrator, and Photoshop.
* Experience developing content across a range of formats and channels,
including digital, video, and live or virtual experiences.
* Strong collaboration skills, with the ability to build relationships and work
effectively across teams, functions, and levels.
* Sound judgment, strong attention to detail, and the ability to operate
effectively in a complex, fast-paced environment.
Preferred Qualifications:
* Experience with executive, colleague, and/or HR communications.
Employment eligibility to work with American Express in the United States is
required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of
innovation, shared values
[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability
benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending
on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and
doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site
[https://www.americanexpress.com/en-us/colleagues/benefits].
American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other
status protected by law. American Express will consider for employment all
qualified applicants, including those with arrest or conviction records, in
accordance with the requirements of applicable state and local laws, including
the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for
Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring
Ordinance. For positions covered by federal and/or state banking regulations,
American Express will comply with such regulations as it relates to the
consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, profess...
About American Express
Financial Services · 10,001+ employees · headquartered in New York, NY