Software Product Owner

About this role

Description:

About uLab Systems:

uLab Systems is transforming the orthodontic industry through innovative digital treatment planning software, clear aligner manufacturing, and advanced clinical workflows. We partner with orthodontists, dental professionals, and enterprise practices to deliver modern solutions that improve patient outcomes and practice efficiency.

We are seeking a highly capable Software Product Owner who understands how to bridge customer needs, commercial priorities, and software delivery in a fast-moving healthcare technology environment.

Job Summary:

The Software Product Owner will own the product backlog and execution priorities for key software platforms that support our orthodontic customers and internal operations. This individual will work closely with customers, commercial leaders, software engineering, UX/UI, operations, and executive leadership to translate business opportunities into clear product requirements and delivered solutions.

This role is ideal for someone who has experience serving medical or healthcare professionals in a B2B software environment, understands regulated industries, and thrives in agile product development teams.

Key Responsibilities:

Product Ownership & Delivery

• Own and prioritize the product backlog for assigned software products and enhancements.
• Translate business goals, customer feedback, and market needs into detailed user stories and acceptance criteria.
• Partner with engineering teams to drive sprint planning, release readiness, and successful delivery.
• Ensure solutions are scalable, user-friendly, and aligned with company strategy.
• Balance short-term customer needs with long-term platform scalability and product strategy.

Customer & Market Engagement

• Gather feedback directly from orthodontists, dental practices, DSOs, and other professional customers to understand workflow and clinical requirements.
• Understand pain points, operational needs, and opportunities for automation.
• Rep...