Software Engineer (Platform & Cloud Enablement)

About this role

ITX is looking for a Software Engineer (Platform & Cloud Enablement) in LATAM!

We’re looking for a Software Engineer withstrongplatform and cloud experience to join our AI Platforms team.

This isn’t a traditional DevOps role—but it’s also not a purely application-focused engineering position. Instead, you’ll be working right in between: building the internal tooling, automation, and infrastructure workflows that enable our AI engineering teams to move faster.

Your main focus will be to improve how teams onboard, access, and use platform resources, especially in the context of AI services. You’ll work primarily in Azure (with some GCP/AWS exposure), helping us scale a reliable and developer-friendly platform.

If you enjoy building systems that other engineers rely on—and care about developer experience, automation, and clean solutions—this role might be a great fit.

*Note: This position is exclusively available for candidates based in LATAM. Applicants from other regions will not be considered.*

What you’ll be doing

• Design and build **self-service workflows** that allow internal teams to easily access platform resources

• Develop automation around infrastructure and onboarding using tools like Cortex.io

• Contribute to platform tooling that supports AI-related use cases and services

• Work with Azure infrastructure (AKS, Azure Container Apps, networking, databases, etc.) to ensure scalability and reliability

• Automate deployments and infrastructure using **Terraform and GitHub Actions**

• Integrate platform workflows with external tools and services (e.g., Snowflake, Astronomer, Kong)

• Improve observability across the platform (Prometheus, Grafana, Splunk, OpenTelemetry)

• Support CI/CD integrations and overall platform reliability

• Troubleshoot and provide hands-on support when needed

• Collaborate closely with other engineers and **mentor teammates when relevant**

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