UX Researcher (Moderation Specialist)

About this role

Geo: Mexico City

Short Term Contract: 2 November through 30 November, 2026

Pulse Labs is empowering insights and elevating experiences for the world's top technology companies. We're revolutionizing product development delivering human-centered, actionable insights at every stage of the product lifecycle from inception to market release and beyond. We empower top tech companies like Google and Amazon to create and refine paradigm-shifting mobile, smart home, smart vehicle, and AI products.

We're looking for a UX Researcher with expertise in moderating qualitative research (e.g., IDIs and focus groups) to uncover meaningful user insights that shape product strategy, design decisions, and customer experience. Working directly with clients, you will help them design and execute qualitative research and will be a team-player who is an integral member of a talented and dedicated group of fellow UX researchers and analysts working in a fast-paced, rapid-response environment where rigor and quality are paramount. You’ll dive deep into rich video and survey data to analyze and interpret findings and produce client-ready reports

This is a 100% full-time (i.e., 40 hours per week) remote Mexico-City-based position, with some overlap of Eastern Time Zone required. At times, you will be required to work before and after standard work hours, including weekends, to ensure quality and on-time client delivery.

If interested, please email your resume to ops-jobs@pulselabs.ai

Key Responsibilities

• Work closely with customers to plan research projects according to customer requirements, timelines, and business goals.
• Execute research projects ensuring sound research methodology and analysis.
• Moderate IDIs and focus groups, including preparing moderator guides and visual aids.
• Create compelling Toplines, Scorecards, Executive Summaries, Final Reports, Slide Decks, etc.
• Provide support to customers throughout the research planning, execution, and delivery process that may...