Social Media Operations Manager

About this role

Established in 2004,
OLIVER

is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of
The Brandtech Group

, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our
AI solutions

enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role:

Social Media Operations Manager

Location:

Sydney, Australia 

About the role:

This is an opportunity to join OLIVER award-winning in-house studio embedded with a global technology client, as a Social Media Ops Manager delivering seamless operational excellence and expert stakeholder management for our Social Media team across global markets.

You'll be the diplomatic bridge between demanding stakeholders and agency teams, ensuring smooth collaboration while maintaining exceptional service standards. Based in Australia with flexible working arrangements, you'll coordinate across multiple time zones focusing primarily on Asia markets, transforming potential friction into productive partnerships. Your calm demeanor and solution-focused approach will keep stakeholder relationships on track while you orchestrate the operational excellence that powers world-class social media programs.

You'll be the strategic operations partner and stakeholder champion behind high-performing social media programs that reach millions globally. Working at the intersection of operational excellence, diplomatic stakeholder management, and social media expertise, you'll translate complex stakeholder demands into streamlined processes while supporting agency teams to excel their delivery. W...