Senior UX/UI Designer

About this role

The Senior UX/UI Designer is responsible for leading end-to-end, user-centered design for healthcare SaaS applications, translating complex clinical and administrative workflows into intuitive, accessible experiences. This role drives experience strategy, partners closely with Product and Engineering to shape roadmaps, and influences cross-product consistency through design systems. The Senior UX/UI Designer facilitates research and validation, communicates design rationale to executive and technical audiences, and mentors other designers to elevate design quality and outcomes.


Key Responsibilities
User-Centered Design & Research

• Plan and lead discovery (interviews, workflow observations, surveys) and usability testing; define research goals, scripts, and success criteria
• Apply systems thinking and empathy-driven design to optimize complex healthcare workflows across roles, channels, and devices
• Synthesize qualitative and quantitative insights into experience principles, prioritized opportunities, and measurable design recommendations

Prototyping & Interaction Design

• Create concepts, wireframes, and high-fidelity prototypes (e.g., AI tools, Figma) to explore solutions, de-risk decisions, and accelerate delivery
• Define user journeys, information architecture, and interaction patterns that support clinical and administrative tasks and reduce cognitive load
• Lead critiques and iterate designs using stakeholder feedback, accessibility reviews, and usability findings; document decisions and tradeoffs

Design Systems & Consistency

• Own and evolve the design system and component library, establishing governance, contribution standards, and adoption plans
• Ensure consistency and scalability across products through reusable patterns, style guides, content guidelines, and interaction standards
• Partner with engineering to align design libraries with coded components and to improve implementation quality through specs and QA

**Cross-Fun...