Senior UX Researcher - Enterprise & AI‑Driven Workflows

About this role

About the Role

We are seeking an experienced Senior UX Researcher to support an enterprise product research team during a planned leave coverage period. This role focuses on qualitative research for internal financial and operational tools—including budgeting, planning, procurement, and spend‑management workflows—with the flexibility to support additional enterprise product areas as business needs evolve.

The ideal candidate is a self‑directed researcher who can quickly ramp into unfamiliar domains, manage multiple stakeholder relationships independently, and incorporate AI‑assisted tools into their research workflow for analysis, synthesis, and operational efficiency.

Key Responsibilities

Qualitative Research Leadership

• Plan and conduct qualitative studies, including interviews, usability testing, and concept evaluations for enterprise financial and operational systems.
• Investigate complex workflows such as budgeting, forecasting, procurement, and spend management.
• Synthesize research findings into clear, actionable insights for product, engineering, design, and leadership stakeholders.

Cross‑Functional Collaboration

• Manage research priorities across multiple product areas with minimal oversight.
• Build strong relationships with cross‑functional partners and maintain consistent communication throughout the research lifecycle.
• Present findings and recommendations in a concise, compelling format tailored to diverse audiences.

AI‑Native Research Workflows

• Use AI‑assisted tools to support research operations, including analysis, synthesis, coding, and summarization.
• Integrate modern AI workflows into day‑to‑day research practices to accelerate insight generation and improve operational efficiency.

Operational Excellence

• Independently manage timelines, expectations, and deliverables across concurrent research initiatives.
• Adapt quickly to shifting priorities and new product domains.
• Maintain high standards of quali...