Senior UX Researcher

About this role

Pulse Labs is empowering insights and elevating experiences for the world's top technology companies. Backed by investors including Google and Amazon, we're revolutionizing product development delivering human-centered, actionable insights at every stage of the product lifecycle from inception to market release and beyond. We empower top tech companies to create and refine paradigm-shifting mobile, smart home, and AI products.

We're looking for a Senior UX Researcher who will work directly with customers to help them design and execute qualitative – unmoderated and moderated – research, such as diary studies, focus groups, IDIs, longitudinal panel studies. If you thrive in a multi-project environment and love tackling complex qualitative challenges, then you're a perfect fit.

You will be a strong, effective leader and team-player who is an integral member of a talented and dedicated group of fellow researchers and analysts working in a fast-paced, rapid-response environment where rigor and quality are paramount. You’ll dive deep into rich video and survey data to analyze, interpret, and report users’ interactions with and perceptions about next-gen products.

This is a 100% full-time remote US-based position, requiring mostly US working hours. At times, you will be required to work before and after standard work hours, including weekends, to ensure quality and on-time client delivery.

Key Responsibilities

• Lead and execute research projects ensuring sound research methodology and analysis with little to no oversight.
• Work closely with customers to plan research projects according to customer requirements, timelines, and business goals.
• Provide support to customers throughout the research planning, execution, and delivery process that may include presenting research findings up to the Director or VP level.
• Create Toplines, Scorecards, Executive Summaries, Final Reports, Slide Decks, etc. that will serve as artifacts of contract fulfillment.
• Along with yo...