Senior UX Researcher
Company: Pulse Labs AI
Location: México (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-06-09
About this role
Pulse Labs is empowering insights and elevating experiences for the world's top technology companies. Backed by investors including Google and Amazon, we're revolutionizing product development delivering human-centered, actionable insights at every stage of the product lifecycle from inception to market release and beyond. We empower top tech companies to create and refine paradigm-shifting mobile, smart home, and AI products.
We're looking for a Senior UX Researcher who will work directly with customers to help them design and execute qualitative – unmoderated and moderated – research, such as diary studies, focus groups, IDIs, longitudinal panel studies. If you thrive in a multi-project environment and love tackling complex qualitative challenges, then you're a perfect fit.
You will be a strong, effective leader and team-player who is an integral member of a talented and dedicated group of fellow researchers and analysts working in a fast-paced, rapid-response environment where rigor and quality are paramount. You’ll dive deep into rich video and survey data to analyze, interpret, and report users’ interactions with and perceptions about next-gen products.
This is a 100% full-time remote US-based position, requiring mostly US working hours. At times, you will be required to work before and after standard work hours, including weekends, to ensure quality and on-time client delivery.
Key Responsibilities
- Lead and execute research projects ensuring sound research methodology and analysis with little to no oversight.
- Work closely with customers to plan research projects according to customer requirements, timelines, and business goals.
- Provide support to customers throughout the research planning, execution, and delivery process that may include presenting research findings up to the Director or VP level.
- Create Toplines, Scorecards, Executive Summaries, Final Reports, Slide Decks, etc. that will serve as artifacts of contract fulfillment.
- Along with yo...