Senior UX Designer (Remote)

About this role

Overview:

GovCIO is currently hiring for a Senior UX Designer to support a large Department of Veterans Affairs (VA) digital product portfolio. This role will provide program-wide support for UX strategy, standards, and enablement, helping strengthen user-centered practices across product teams and improve the usability, adoption, and effectiveness of digital products supporting Veterans and clinical users.

The Senior UX Designer will serve as a central enablement function across the program, partnering with Product Managers, UI Designers, Human-Centered Design (HCD) teams, engineers, and government stakeholders to integrate UX earlier in the software development lifecycle, mature usability validation practices, and strengthen User Acceptance Testing (UAT) approaches. This position is fully remote located within the continental United States.

Responsibilities:

• Establish and govern UX standards, practices, and approaches across the program to promote consistency and scalable support
• Serve as an enablement function across product teams, advising on user-centered methods throughout the software development lifecycle
• Define lightweight approaches for user touchpoints, usability feedback, and iterative design validation early in the SDLC
• Partner with HCD teams to translate user insights and evaluation feedback into actionable product and design guidance
• Guide UAT design toward user-centered validation, including task-based scenarios and effective evaluation methods
• Coach and mentor Product Managers and UI Designers in UX methods, usability principles, and user-informed decision-making
• Advise where UX expertise is most needed based on complexity, user impact, and portfolio priorities
• Support product teams in identifying usability risks, synthesizing findings, and recommending improvements
• Contribute to accessibility, usability, and experience quality practices across the program
• Support executive briefings and strategic recommendations related to u...