Senior UX Designer

About this role

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Senior UX Designer is a hybrid expert in user experience research and design, responsible for deeply understanding user needs, behaviors, and pain points to create intuitive, engaging, and accessible digital experiences. This role applies both qualitative and quantitative research methods, collaborates closely with cross-functional teams, and translates research insights into actionable design solutions. The ideal candidate combines analytical rigor, strategic thinking, and creative design execution to enhance user satisfaction and meet business objectives.

What You’ll Be Doing:

• Plan, design, and execute end-to-end UX research using methodologies such as usability testing, interviews, surveys, A/B testing, and field studies
• Analyze and synthesize research findings into clear, actionable insights that inform product and design decisions
• Collaborate with Product Managers, Engineers, Designers, and Data teams to shape product direction and user experience strategy
• Create wiref...