Senior Technology Project Manager

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

As a Program Operations Lead (Agile Practitioner 2) and Sr Systems Management Analyst (GL28), you will operate at an advanced level of proficiency, leading complex data interface programs, client onboarding efforts, and enterprise-wide initiatives. This role builds on foundational and intermediate levels (GL25-GL27) by combining deep technical expertise, program leadership, and strategic influence.

You will lead large-scale initiatives spanning claims extract implementation, vendor integrations, and multi-team program delivery while serving as a subject matter expert, mentor, and operational leader. This includes ownership of delivery outcomes, risk management strategy, client experience, and process innovation.

You will enjoy the flexibility to telecommute\* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead complex client onboarding and implementation of standard and custom claim extracts
• Manage connectivity, data interfaces, and integrations across multiple platforms
• Serve as primary liaison for clients, internal teams, and third-party vendors
• Oversee ServiceNow requests, ensuring SLA compliance and delivery excellence
• Execute and lead QA, testing strategy, and validation of data outputs
• Drive program execution, coordination of multi-team dependencies, and release schedules
• Proactively identify, mitigate, and manage p...