Senior Solution Business Analyst - Healthcare AI & Agentic Solutions

About this role

Company Overview: Req ID: 367045 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Solution Business Analyst to join their team in Dallas, Texas (US-TX), United States (US). REMOTE

Key Responsibilities

Business & Domain Analysis

• Engage with healthcare stakeholders across **providers, payers, life sciences, operations, compliance, and IT** to understand business needs and pain points.
• Analyze **current-state and future-state workflows** across clinical, administrative, operational, and financial domains.
• Identify opportunities where **AI and agentic systems** can improve outcomes, efficiency, and cost effectiveness.

AI Solution Design & Requirements

- Define business, functional, and non-functional requirements for AI-powered and agent-based solutions.
- Partner with AI/ML, data engineering, and solution architecture teams to design:
- Autonomous or semi-autonomous AI agents
- Multi-agent workflows
- Human-in-the-loop systems
- Translate requirements into:
- User stories and epics
- Process and workflow diagrams
- Decision logic and rules
- Agent orchestration and interaction models

Healthcare AI Use Cases

Support AI solutions across use cases including, but not limited to:

• Patient engagement and virtual health assistants
• Clinical decision support systems (CDSS)
• Care management and population health
• Claims automation and prior authorization
• Revenue cycle management
• Clinical documentation and EHR automation

Ensure solutions align with clinical safety, quality, usability, and regulatory standards.

Data, Compliance & Governance

• Collaborate with data teams to define **data requirements, sources, and quality metrics**, including EHRs, HL7/FHIR, claims, labs, and IoT data.
• Ensure co...