Senior Software Engineer - AI Platform - Hybrid
Company: Flybuys
Location: Melbourne VIC (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-10-12
About this role
Work options: Hybrid
About Us
We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs
But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Role
As the Senior AI Platform Engineer, you turn agreed process opportunities into secure, reliable automations across Flybuys business units. You work with business owners to understand the process before choosing deterministic workflow logic or bounded AI, then connect systems, interpret information and execute controlled actions. Document processing, classification, triage, approvals, reconciliation and exception handling are illustrative workloads. Conversational entry points can help where useful, but building chatbots for large-scale web-facing products is not your primary purpose.
You independently deliver and operate complex, agreed components and workflows within established architecture, security and responsible AI guardrails. You improve local patterns, contribute reusable capability and mentor through reviews and pairing.
Key responsibilities:
- Map processes, systems, data, rules, approval points and exceptions with business owners. Select deterministic steps or bounded AI according to the problem and risk.
- Agree bas...