Senior Project Manager, Business Operations

About this role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

*Ideal candidate will work eastern or central time zone.*

We are seeking an experienced and strategic Senior Project Manager to lead claim and clinical-focused initiatives. This role goes beyond traditional project management—it requires a strong business mindset, analytical capabilities, and the ability to design and implement solutions that improve business operations and outcomes. The ideal candidate will be deeply integrated into the business, acting as a Project Manager, Business Analyst, and Product Owner.

Key Responsibilities:

• Lead and manage complex, cross-functional claims and medical management projects from initiation through execution and delivery.
• Serve as a strategic partner to Operations leadership, deeply integrating into business operations to drive impactful outcomes. Act as both Project Manager and Business Analyst, analyzing business workflows, policies, and rules to design and implement effective solutions. Function as a Product Owner, translating business needs into actionable requirements and overseeing solution development.
• Collaborate closely with IT teams to manage technical project components, ensuring alignment between business goals and system capabilities.
• Develop and maintain detailed project documentation, including project plans, process flows, requirements, and status reports. Responsible for managing the budget and/or financial implications of more complex projects
• Utilize data analytics and reporting tools to identify trends, solve problems, and drive c...