Senior Product Owner, Billing

About this role

locations

California, USA

Indiana, USA

time type

Full time

posted on

Posted Today

job requisition id

JR111693

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Location: Remote (US)

Role Overview

Genesys is seeking a seasoned Senior Product Owner, Zuora Billing to own and evolve the Zuora Billing platform within our Quote-to-Cash ecosystem. This role is responsible for driving the roadmap, prioritization, requirements definition, and solution alignment for billing capabilities that support subscription, usage-based, and hybrid monetization models.

This is a hands-on product ownership role that requires deep curiosity, strong systems thinking, and the ability to connect business needs to scalable platform solutions. You will partner closely with Billing Operations, Finance, Product Operations, Engineering, Technical Leads, and Revenue teams to ensure Zuora Billing capabilities are reliable, compliant, and aligned to business outcomes.

Success in this role requires more than backlog management. The ideal candidate takes ownership, asks thoughtful questions, challenges assumptions, drives clarity, and partners with technical teams to shape solutions from concept through delivery and adoption.

Key Responsibilities

• Own the Zuora Billing product roadmap, backlog, and prioritization in alignment with business goals, operational needs, and Lead-to-Cash transformation priorities.
• Partner with Billing Operations, Finance, Product Operations...