Senior Operations Manager

About this role

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a
Senior Operations Manager – Georgia
with a strong foundation in
home care operations, case management, and revenue cycle processes
, including
client authorizations, eligibility, billing, and accounts receivable
. This leader will connect
operations to revenue
, overseeing multi-branch performance across established and high-growth markets statewide while partnering with field leadership to drive operational excellence, strengthen financial performance, ensure compliance and quality care delivery, and scale processes that support caregivers, clients, and communities throughout Georgia.
This is a remote -based role and we offer weekly pay between $100,000-$110,000 annually.

What You'll Do:

• Lead KPI and financial performance to support the region in close alignment to finance, central operations, market leaders and growth leaders.
• Work closely with the central operations team to ensure operational excellence, streamline processes, and allocate resources effectively.
• Collaborate with central operations on service delivery and provides feedback to drive efficiency and productivity.
• Work closely with financial business partner to ensure forecasting, monthly/quarterly financial reviews and expense planning is aligned with expectations.
• Direct ownership of market level operations that support strategic and tactical execution in the field to ensure company goals and objectives are fulfilled.
• Support of market level workforce management and planning to ensure appropriate staffing and support for caregivers and clients, including operational efficiency initiatives.
• Support market level vendor relationship management, including centralized vendor ...