Senior Manager of Strategy & Operations (Consumer Business)

About this role

• Ethos is looking to hire an AI-native strategy and operations leader reporting to the Chief Growth Officer. The role has three dimensions — and all three matter equally
• First, driving high-impact growth initiatives from concept to results across an expanding product portfolio, multiple channels, and the full customer lifecycle
• Second, owning the planning and goal-setting processes that keep every function moving fast and focused on the highest-impact opportunities
• Third, partnering with leaders across the org to fundamentally reimagine how their functions operate in an AI-native world
• Our consumer business has endless opportunities — across an expanding portfolio of products, marketing channels, and sales motions — and more of them than we have bandwidth to pursue. Your job is to cut through that, prioritize what matters most, and drive cross-functional initiatives spanning marketing, product, and sales from start to finish, with full accountability for results
• This is not a role for someone who recommends — it’s for a strategist and a builder who drives outcomes with a founder mindset. Our team is naturally aligned, truth-seeking, and moves fast. Rather than navigating layers of organizational process or driving cross team alignment, you’ll be building and growing the business. If that’s you, and you want to operate at the center of a high-growth consumer business that’s genuinely reimagining how work gets done, this is it
• Identify and prioritize growth opportunities across three dimensions: an expanding portfolio of products (term life, IUL, estate planning), the full customer lifecycle (acquisition, retention, cross-sell), and multiple channels from organic and performance engines to paid social, TV, partnerships, and referrals
• Drive high-impact growth initiatives from concept to completion — owning some initiatives directly while enabling other leaders to execute others. E.g. leading the expansion of a new product into an existing marketing chann...