Senior IT Project & Program Manager- AI Initiatives

About this role

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager-AI Initiatives to join our team in your choice of our Chicago, IL, Peoria, IL, Dallas, TX, Broomfield, CO locations! We offer a remote work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

JOB RESPONSIBILITIES:

·         Provides delivery rigor and execution leadership for AI Assistant initiatives by establishing clear plans, dependencies, and accountability across cross‑functional teams.

·         Creates transparency for the work group by maintaining up‑to‑date project plans, schedules, risks, and status reporting to support informed decision‑making.

·         Enables effective collaboration between product, engineering, data/AI, UX, and business partners by facilitating structured communication and alignment forums.

·         Proactively identifies delivery risks, dependency constraints, and critical path impacts, helping the team address issues early and maintain momentum.

·         Supports continuous improvement of project management practices, tools, and cadence to improve predictability, efficiency, and stakeholder confidence.

·         Develop, maintain, and regularly update integrated project plans that include workstreams, milestones, dependencies, and critical path identification.

·         Track progress against schedules and commitments; identify variances and drive corrective actions in partnership with delivery teams.

·         Lead recurring execution and governance meetings (e.g., standups, status reviews, stakeholder updates), ensuring clear agendas, decisions, and next steps.

·         Coordinate cross‑functional dependencies across multiple teams and time zones to ensure sequencing and handoffs are clearly understood and managed.

·         Identify, document, and manage project risks, issues, and assumptions; develop miti...