Senior IT Business Analyst

About this role

Location: Charlotte, NC, Minneapolis, MN, Columbia MD, Hybrid

In this position, you’ll be based in either the Charlotte, NC, Minneapolis, MN, or Columbia, MD office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex .

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time Senior IT Business Analyst, to join our Computershare Corporate Trust (CCT) Technology team.

A role you will love

As the Senior IT Business Analyst, you will be response for partnering with product managers and project teams to define business requirements and to meet project objectives. You will ensure that requirements are within our business standards and guidelines and align with our business strategy and objectives. You will be performing business analysis and administrative tasks to assist with the enhancement and maintenance of applications managed by the Enterprise Systems team. You will also effectively manage risks associated with projects and scrum teams, including compliance with applicable laws, rules, and regulations; and adherence to internal Computershare policies, procedures, and controls. Lastly, you will be be a part of a cross-functional Agile delivery team which creates customer-oriented solutions aligned to the overall Computershare and Technology strategy.

Other key responsibilities include:

• Working with operations and technical teams to research and resolve production issues.
• Communicating, collaborating and negotiating with key stakeholders (e.g. Value Stream Leader, LOB, Legal, Compliance, etc.)
• Manage and prioritize the scrum’s backlog and work with the team to plan stories for upcoming sprints.
• Determines acceptance criteria for final UAT code.
• Obtain appropriate buy-in on difficult decisions and solve complex issues, especially when there isn’t agreement amongst stakehold...