Senior Business Intelligence Analyst

About this role

CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

The primary responsibilities of the Senior Business Intelligence Analyst include supporting revenue growth by analyzing sales pipeline results, conversion trends, and territory performance to identify opportunities. This role partners closely with Sales and Commercial Operations to deliver actionable KPIs and insights, producing accurate and timely standardized and ad-hoc reporting related to order conversion and volume, territory strength, opportunities, and understanding around ordering centers and providers.

This role requires detail-oriented work, knowledge of root cause analysis, in-depth use of reporting software, and the ability to interpret reporting results to multiple audiences. Candidates must thrive in a fast-paced environment with the ability to operate independently and take initiative. This is a full-time position, Monday through Friday. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home.

Responsibilities:

• Perform root cause analysis to identify trends related to order volume, test conversion rates, account health and reimbursement opportunity. Develop a data-driven plan to partner with management in executing improvement and growth strategies.
• Produce monthly KPIs and required month end reporting and identify causes for changes.
• Proactively identify new order and growth opportunities and identify bottlenecks.
• Accurately produce and analyze ad-hoc data requests to stakeholders and ma...