Senior Business Analyst

About this role

Posting Description


Senior Business Analyst
The Senior Business Analyst role at NFP, an Aon Company, offers an outstanding opportunity to contribute to a world-class team in the finance and insurance sector. You'll collaborate with some of the most dedicated professionals in the industry, helping to develop and implement innovative solutions. This is your chance to create a significant impact in a dynamic and ambitious environment!


Key Responsibilities


Business Analysis and Requirements Management

• Lead discovery sessions with business and functional collaborators to understand business objectives, operational requirements, challenges, dependencies, and desired outcomes.
• Elicit, analyze, document, validate, and maintain business, functional, workflow, reporting, and system requirements.
• Translate complex business needs into clear requirements.
• Develop business requirements documents, user stories, use cases, acceptance criteria, and other supporting materials as appropriate.
• Identify gaps, dependencies, risks, and conflicting requirements and facilitate resolution across collaborator groups.

Process Analysis and Operational Enablement

• Document and analyze current-state business processes and build scalable future-state processes.
• Find opportunities to simplify processes, eliminate unnecessary manual work, improve controls, enhance data quality, and build consistency across programs.
• Evaluate processes with consideration for underwriting efficiency, customer experience, employee experience, compliance, financial controls, and scalability.
• Help establish common operating practices while recognizing legitimate differences in products, underwriting models, carrier requirements, and program structures.
• Partner with Operations leadership to find opportunities for shared services, standardization, and improved operating models.

Application and Technology Enablement

• Act as a link between business users and ap...