Senior Business Analyst

About this role

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Job Title: Senior Business Analyst

Location: Lansing, MI, (Hybrid)-Onsite from day one-Wednesday and Thursdays are REQUIRED in-office days

Position Type: Contract

Interview Mode: 1st round MS Tems & 2nd round In-person

Backfill for 164888, feel free to resubmit candidates if they are still your best option

Key Responsibilities:

Business Analysis & Process Modeling

• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Identify and document manual processes, workarounds, and exception handling procedures.
• Develop end to end business and system interaction diagrams.

Product Owner Support

• Partner with Product Owners to refine and maintain product backlogs.
• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
• Provide recommendations on requirements traceability and business validation.

User Acceptance Testing (UAT)

• Coordinate UAT execution activities with business stakeholders.
• Track test execution, results, defects, and acceptance decisions.
• Support end-to-end business process testing and release readiness assessments.
• Assist with documenting UAT evidence and acceptance recommendations.

Training & Organizational Readiness

• Support training plans and end-user training materials.
• Create job aids, quick reference guides, and process documentation.
• Support stakeholder readiness, communication, and adoption activities.
• Facilitate training sessions and knowledge transfer activities.

Azure DevOps (ADO) Support

• Support backlog traceability between requirements, testing, and implementation.
• Assist with ADO dashboards, reporting, queries, and documentation.

Documentation & Governance

• Create and maintain project documentation, re...