Business Analyst

About this role

The Business Analyst is responsible for supporting the Michigan Judicial Information Services (JIS) by working with Michigan trial courts and other stakeholders to understand, analyze, and document court business processes, needs, and requirements. The BA will identify core business needs, document concepts of operation, story maps, briefings, user stories, and business rule, and develop current-state and future-state process maps. This position requires the ability to understand complex court operations and translate court workflows into clear, actionable business requirements in an Agile environment. The position will primarily support the expansion of Michigan's statewide electronic filing initiative, MiFILE, for remaining trail court needs.

Essential duties and responsibilities include but are not limited to the following:

• Collaborate with Michigan courts, JIS staff, and other stakeholders to understand current court processes, business needs, challenges and requirements.
• Research and document court processes, practices, and workflows across Michigan trial courts.
• Facilitate requirements elicitation through interviews, meetings, site visits, document analysis, and workflow observation.
• Translate business needs and complex court processes into clear, actionable business requirements, user stories, and acceptance criteria.
• Develop and maintain process maps, workflow diagrams, business requirements documentation, and other supporting project documentation.
• Analyze current-state and future-state workflows and identify gaps, dependencies, and opportunities for process improvement.
• Serve as a liaison between court stakeholders, JIS staff, and project team members to ensure requirements and business needs are clearly understood.
• Support implementation activities, including requirements clarification, testing, validation, and issue resolution.
• Participate in periodic onsite visits to Michigan courts to observe operations, gather requi...