Senior Business Analyst

About this role

Responsible for facilitating and performing complex research and analysis to support business operations. Discerns business needs, elicits, documents, and manages requirements, and develops business and functional requirements to solve larger and/or more complex business problems through enabling technology and/or improved business processes. Work completed would be focused on broader business unit, process or other solution context (domain) but also involves working with technical partners to communicate business requirements.

What You'll Do

• Elicit, analyze, document and manage requirements for changes to business processes, policies, information, and information systems for larger and/or more complex business problems.
• Develop and elicit requirements for departmental and corporate projects that are more complex in nature as requested by internal/external customers; prepare business and functional requirements.
• Communicate and validate requirements with stakeholders and identified SMEs.
• Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan. Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability.
• Drive and execute business readiness activities including the communication plan to support changes to technology, processes and people.
• Support training and conduct focused analysis to ensure efficiency of project implementations and ensure desired results.
• Develop new procedures, specifications for systems changes or other solution recommendations for more complex product and/or process changes. Work with cross functional management and staff to implement changes.
• Design and conduct post implementation audits and create customer feedback mechanisms to gather ongoing information about business processes. Analyze results and create plans to address weaknesses.
• Identify the business process and organizational impact of solutions; conduct...