Salesforce Business Systems Analyst

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Business Systems Analyst based in United States.
This role serves as the analytical and operational bridge between business stakeholders and a Revenue Systems delivery team.


You’ll translate complex business needs into clear, actionable requirements that technical teams can build and deliver.


The position combines business analysis, stakeholder management, process improvement, sprint operations, and user acceptance testing.


You’ll work across Revenue Operations, Sales, Marketing, Customer Success, Engineering, and Product teams to align priorities and drive execution.


The role requires strong judgment when requirements conflict, along with the ability to make trade-offs visible and keep projects moving.


You’ll operate in a fast-paced B2B SaaS environment where organization, communication, and ownership are essential.


This is an opportunity to directly improve business systems, workflows, and the experience of teams relying on Salesforce and related platforms.


Accountabilities

• Lead structured discovery and requirements-gathering sessions with stakeholders across Revenue Operations, Sales Operations, Marketing Operations, Customer Success Operations, Engineering, and Product.
• Surface unstated assumptions, identify conflicting requirements, and document decisions with sufficient detail for development teams to execute without unnecessary rework.
• Translate business discussions into well-defined user stories with clear acceptance criteria and evaluate potential solutions against business constraints.
• Facilitate stakeholder alignment by bringing the right teams together, clarifying trade-offs, resolving conflicts, and proactively managing expectations around scope and timelines.
• Maintain visibility into sprint commitments and communicate changes to scope, priorities, depe...