Salesforce AI Engineer

About this role

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

*A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.*

The Wounded Warrior Project (WWP) Salesforce AI Engineer is responsible for designing, building, implementing, and optimizing artificial intelligence solutions within the Salesforce ecosystem. This role leverages Salesforce Einstein, Agentforce, Data Cloud, CRM Analytics, and generative AI capabilities to improve engagement, service operations, business processes, and teammate productivity. The Salesforce AI Engineer partners with business stakeholders, Salesforce administrators, developers, data teams, and organizational leaders to identify AI opportunities, deliver scalable and secure solutions, and promote responsible AI governance, adoption, and innovation across the organization.

DUTIES & RESPONSIBILITIES

• Identify opportunities to leverage Salesforce AI capabilities across Service Cloud, Marketing Cloud, Experience Cloud, and other Salesforce platform technologies to improve customer experience, operational efficiency, teammate productivity...