Sales Strategy and Operations Manager

About this role

About Engine
At Engine, we're transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we're here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That's why we're building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.


To make this vision real, we're looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.


More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.


Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In's Best Places to Work.


Your Mission
As part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration. As a Sales Strategy & Operations Manager, you'll shape the systems, insights, and processes that drive retention and growth across Engine's existing customer base.This role sits at the heart of how we scale post-sales motions. You'll partner closely with our Customer Success, Account Management, Revenue Operations, Systems, and Leadership teams to improve how we manage our book of business, identify expansion opportunities, prevent avoidable churn, and build operating frameworks that help our teams focus on what matters most.


Here's what you'll take charge of:

• **Customer Success & Expansion Operations:**

• Build and main...