Revenue Operations Manager, Business Applications

About this role

NMI seeks a self-motivated and creative individual to join NMI as a Revenue Operations Manager, Business Systems. This role focuses on gathering and documenting requirements, driving successful application implementations and enhancements, project management, analyzing business processes to improve business workflows, and identifying inefficiencies and areas for improvement.


This role will serve as a bridge between business stakeholders and technical systems, ensuring that tools, data, and processes scale with NMI’s growth and directly support revenue-generating teams.


Job Summary
In this position, you will gather and document business requirements, manage projects, build reports and dashboards, provide user training, manage application data, test applications and collaborate with Sales, Marketing, and other teams to implement new and improve existing business processes.


You will support the lifecycle of Revenue Operations applications and initiatives – from intake and prioritization through delivery and ongoing optimization - while balancing speed, quality, and long-term scalability


Key Responsibilities

• Gather and Document Business Requirements. Partner with stakeholders to understand objectives
• Manage projects for business applications including scope definition, timelines and dependencies
• Data Analysis
• Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function
• Create and Manage Dashboards and Reports that provide actionable insights
• Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity
• Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs
• Troubleshooting Application Errors/Issues
• Data Management and Quality including validation, hygiene, and governance standards across systems
• Testing and Quality As...